Terms of service

Terms & Conditions – Radhya Mart

Last Updated: August 2026

Welcome to Radhya Mart. By accessing our website or purchasing products from us, you agree to these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using the Radhya Mart website, you confirm that you have read and agreed to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

2. Products & Product Information

We aim to provide accurate product descriptions, images, prices and other information. However, minor differences in product appearance, packaging or specifications may occur.

Product availability may change without prior notice.

3. Pricing & Offers

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing, product information or promotional errors. If an order is affected by an obvious pricing or listing error, we may cancel the order and provide an applicable refund.

4. Orders & Order Cancellation

Placing an order means you are requesting to purchase the selected product.

Radhya Mart reserves the right to accept, cancel or refuse an order due to reasons including product availability, pricing errors, incorrect information, payment issues or suspected fraudulent activity.

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.

5. Payment

Payment must be completed through the payment methods available during checkout.

By placing an order, you confirm that the payment information provided by you is authorized for use.

For Cash on Delivery (COD) orders, payment must be made at the time of delivery.

6. Shipping & Delivery

Radhya Mart ships products across India, subject to product and location availability.

Delivery times are estimates and may vary due to courier delays, weather, holidays, logistical issues or other circumstances beyond our control.

For detailed information, please refer to our Shipping Policy.

7. Dropshipping & Fulfillment

Radhya Mart operates using a dropshipping/third-party fulfillment model. Some orders may be fulfilled and shipped directly by our suppliers or fulfillment partners.

To fulfill an order, necessary customer information such as name, shipping address, phone number and order details may be shared with the relevant fulfillment or shipping partner.

8. Returns, Replacements & Refunds

If you receive a defective, damaged or incorrect product, you may contact us for assistance.

An unboxing video may be required to verify damage, defects or incorrect products.

Returns, replacements and refunds are subject to our Return & Refund Policy. Please review that policy before requesting a return.

9. Customer Responsibilities

Customers are responsible for providing accurate information, including:

  • Name
  • Shipping address
  • Phone number
  • Email address
  • Product/variant selection

Radhya Mart is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

10. Website Use

You agree not to misuse the Radhya Mart website or use it for unlawful, fraudulent or unauthorized purposes.

You must not attempt to interfere with the website, gain unauthorized access, copy website content without permission or conduct activities that may harm our website or customers.

11. Intellectual Property

All logos, designs, text, images, graphics and other content available on Radhya Mart are owned by or licensed to Radhya Mart and are protected by applicable intellectual property laws.

You may not reproduce, copy, modify or distribute our content without prior written permission.

12. Third-Party Services

Radhya Mart may use third-party services such as payment providers, suppliers, fulfillment partners, courier companies and technology providers.

These third parties may have their own terms and privacy policies. Radhya Mart is not responsible for policies or actions outside our reasonable control.

13. Limitation of Liability

Radhya Mart will not be liable for indirect, incidental or consequential losses arising from the use of our website or products, to the extent permitted by applicable law.

Our liability, where applicable, will generally be limited to the amount paid for the relevant product or order.

14. Changes to These Terms

Radhya Mart may update or modify these Terms & Conditions at any time. Updated terms will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

15. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Radhya Mart
Email: shivam8299263219@gmail.com
Phone: 8299263219