Privacy Policy – Radhya Mart

Last Updated: August 2026

At Radhya Mart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information when you visit our website, place an order or contact us.

1. Information We Collect

When you use Radhya Mart, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase details
• Payment-related information
• Device, browser and website usage information
• Any information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and communicate order details
• Provide customer support
• Process returns, replacements and refunds
• Prevent fraud and unauthorized transactions
• Improve our website, products and services
• Send important service-related notifications
• Send promotional communications where permitted and where you have opted in

3. Order & Dropshipping Information

As Radhya Mart operates using a dropshipping model, certain information required to fulfill your order may be shared with relevant suppliers, fulfillment partners and shipping/courier providers.

This may include your name, shipping address, phone number and order details. Such information is shared only to the extent necessary to process and deliver your order.

4. Payment Information

Payments may be processed through third-party payment providers. Radhya Mart generally does not store complete card, banking or other sensitive payment credentials on its own servers.

Payment providers may collect and process your payment information according to their own privacy policies and security practices.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand website usage
• Improve customer experience
• Provide relevant marketing or advertising where applicable

You can manage or disable cookies through your browser settings, although some website features may not function properly.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers such as:

• Payment processors
• Suppliers and fulfillment partners
• Shipping and courier companies
• Website and technology service providers
• Customer support providers
• Legal or regulatory authorities when required by law

These parties may only use information as necessary to provide their services or comply with applicable requirements.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud and comply with applicable legal or regulatory requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information.

To make a privacy-related request, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites or services. Radhya Mart is not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

11. Children's Privacy

Radhya Mart does not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices or applicable requirements.

Any updated version will be posted on this page with the revised Last Updated date.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:

Radhya Mart
Email: shivam8299263219@gmail.com
Phone: 8299263219