Shipping Policy – Radhya Mart

Last Updated: August 2026

At Radhya Mart, we aim to provide a smooth and reliable delivery experience. This Shipping Policy explains how we process, ship and deliver your orders.

1. Shipping Availability

We currently provide shipping across India, subject to product and location availability.

Some products or locations may have specific shipping restrictions. Available shipping options will be displayed during checkout.

2. Order Processing

Orders are generally processed within 4–5 business days after successful order confirmation.

Processing may take longer during weekends, public holidays, promotional events or periods of high order volume.

For Cash on Delivery (COD) orders, processing begins after successful order confirmation.

3. Shipping & Delivery

Orders may be shipped through our third-party suppliers, fulfillment partners or courier services as part of our dropshipping fulfillment model.

Estimated delivery times may vary depending on your location, product availability and shipping partner.

The estimated delivery information shown during checkout should be considered an estimate and not a guaranteed delivery date.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your order.

If free shipping is available for a particular product or order, it will be clearly indicated during checkout.

5. Order Tracking

Once your order has been shipped, tracking information may be provided through email, SMS or other available communication methods.

You can use the tracking information to check your shipment status.

6. Delivery Delays

Delivery may occasionally be delayed due to circumstances beyond our reasonable control, including:

• Weather conditions
• Courier or transportation delays
• Public holidays
• High order volumes
• Incorrect or incomplete delivery information
• Other unforeseen logistical issues

Radhya Mart will work with the relevant shipping partner to resolve delivery-related issues where possible.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order cannot be delivered because of an incorrect or incomplete address, phone number or other information provided by the customer, additional shipping charges may apply for re-delivery, where available.

8. Damaged or Incorrect Orders

Please inspect your order after delivery.

If you receive a damaged, defective or incorrect product, contact us as soon as possible with your order details and supporting photos/videos. An unboxing video may be required to verify the issue.

For eligible cases, we may provide a replacement or refund according to our Return & Refund Policy.

9. Third-Party Shipping Partners

Because Radhya Mart uses third-party suppliers, fulfillment partners and courier services, some orders may be shipped directly from a supplier or fulfillment location.

Tracking, delivery times and packaging may therefore vary depending on the product and shipping partner.

10. Contact Us

For questions regarding shipping or delivery, please contact us:

Radhya Mart
Email: shivam8299263219@gmail.com
Phone: 8299263219