Shipping policy
Welcome to Radhya Mart. We are committed to providing a smooth, reliable and convenient shopping experience. Please review the following Shipping Policy for information about shipping, Cash on Delivery and order processing.
1. Free Shipping
We offer free standard shipping across India on eligible orders.
No promo code is required for free standard shipping. If applicable, the free shipping option will be automatically available during checkout.
Additional charges may apply for expedited or special delivery services, where available.
2. Cash on Delivery (COD)
We offer Cash on Delivery (COD) for eligible orders and locations across India.
With COD, you can pay for your order when it is delivered to your doorstep. COD availability will be shown during checkout based on your delivery location and order eligibility.
Please keep the required amount ready at the time of delivery.
3. Order Processing
Orders are generally processed within 1–2 business days after successful order confirmation.
COD orders are processed after the order has been successfully confirmed.
Orders may take additional processing time during weekends, public holidays, sales events or periods of high order volume.
4. Shipping Methods
We primarily provide standard shipping for orders across India.
Where available, expedited shipping options may be offered during checkout. Any additional shipping charges and estimated delivery times will be displayed before you complete your purchase.
5. Shipping Locations
We currently ship products across India.
Shipping availability may vary depending on the product and delivery location. If your location is not serviceable, the availability will be indicated during checkout.
6. Estimated Delivery Time
Delivery times may vary depending on your location, product availability and shipping partner.
Estimated delivery information may be displayed during checkout or after your order is shipped.
Delivery may occasionally be delayed due to circumstances beyond our control, including weather conditions, transportation issues, public holidays or other unforeseen events.
7. Order Tracking
Once your order has been shipped, you may receive a shipping confirmation containing tracking information.
You can use the provided tracking details to monitor your shipment and delivery status.
8. Delivery Issues
If your package arrives damaged, incorrect or has an issue during delivery, please contact our customer support as soon as possible with your order details and relevant photos or videos.
We will review the issue and assist you according to our Return & Refund Policy.
9. Contact Us
If you have any questions regarding shipping, delivery or COD, please contact us:
Radhya Mart
Email: shivam8299263219@gmail.com
Phone: 8299263219
Thank you for choosing Radhya Mart. We appreciate your trust and look forward to providing you with a smooth shopping experience.